Broken on arrival, Broken Yolk opens in Mission Viejo Read More »
Case Study: Bad Restaurants Practices at Tuscany Grill Irvine
Tuscany Grill Irvine Failure at Multiple Levels: A Case Study By day, restaurants located in office buildings can fill a niche for quick lunches. You may be too busy talking about TPS reports to really appreciate the restaurant’s eccentricities. By night, the true seedy nature of office park restaurants becomes obvious. I just experienced this moment when I visited Tuscany Grill ... Read More »
Great Maple Restaurant - “From Great to Miserable”
Great Maple Restaurant in Fasion Island. I loved their seasonal approach to their menu with exciting dishes like portobello fries, grass-fed beef Read More »
Crystal Jade Fine Asian Dining: Case Study in Bad Customer Service
There is a popular saying in the restaurant industry: “Great service can more than make up for mediocre food, but great food can rarely rescue bad service.” I recently dined at the Crystal Jade at the Quail Hill Shopping Center and received a real life lesson in this saying. Bad Customer Service is not an accident. I hate doing bad ... Read More »
Stella’s - Seriously Bad Italian
Review of Stella’s Restaurant and Lounge Seriously Bad Italian If you look at my rating scale and even previous posts, I rarely write bad reviews. The times I have written bad reviews, I have tried to find redeeming value in the restaurant. Folks, this post will be my most scathing ever, as the restaurant failed at so many levels that the public ... Read More »
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